Frequently Asked Questions
You can checkout various categories of products in home page and purchase easily, we have made a simple and user friendly process to buy a product. You can also enter your required product in “search” option and then select and place the order.
You can make changes while your product is in cart, once order has been placed it cannot be cancelled. Please order only if you are present in that address and confirm about receiving. Those who cancel or reject cash on delivery orders after dispatch will be blocked for placing new orders,
Please sign in fill up all details asked like delivery address, mobile number etc. Then open an account by creating authorized username and password.
All our products standards and working functions will be completely checked before packing by the dispatch team, we provide 48 hours exchange warranty with proper unboxing video claim available for products damaged in transit.
For premium surplus watches and gadgets we give 48 hours checking warranty with 360 degree proper unboxing video and for most of our products we provide 3 months to 6 months service warranty.
After adding the selected product in cart, log in if not sign up filling complete address by providing landmark, alternate mobile number-mail id .then you will be forwarded to payment options, we have multiple 100% safe and secure gateway. Only for gadgets cash on delivery option is available.
We use leading shipping partners and deliver products all over the world, free shipping available inside india and dubai additional shipping charges applies for other countries.
Orders delivery time?
Shipping inside india – delivery in 2 to 7 days.(gadgets and watches will be delivered in 2 to 3 days mostly)
All products are premium and surplus in quality and imported from best of their manufacturing vendor and origin countries, so mostly faults or complaints will not occur in usage of the product in the long run.
By properly maintaining the product you can use it for more than 18 months and it can be easily serviceable in the nearby service centre’s.(we provide paid service warranty for specific products also)
Our team keeps on working hard to provide great products at affordable price; we are planning to add laptops, mobile phones and more collections in footwear and beauty products in coming days.
In new product launch limited sale, first preference will be given to regular customers.
Our customer support team mail id –discountmarketquery@gmail.com
Sales team will be active in instagram –discountmarket_dm and whatsapp number -8072028094, 8778588861.
Please provide your valuable feedbacks and support us, we always love to improve by hearing from you.